Coaching and Mentoring Skills Course

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
CMS024 17 Jun 2024 - 28 Jun 2024 10 days Kampala, Uganda $3,300 Register
CMS024 17 Jun 2024 - 28 Jun 2024 10 days Accra, Ghana $4,400 Register
CMS024 24 Jun 2024 - 5 Jul 2024 10 days Cape Town, South Africa $4,400 Register
CMS024 17 Jun 2024 - 28 Jun 2024 10 days Mombasa, Kenya KES 182,000 | $2,200 Register
CMS024 24 Jun 2024 - 5 Jul 2024 10 days Nakuru, Kenya KES 166,000 | $2,200 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

17 Jun - 28 Jun 2024
10 days
17 Jun - 28 Jun 2024
10 days
24 Jun - 5 Jul 2024
10 days
Cape Town
17 Jun - 28 Jun 2024
10 days
KES 182,000 $2,200
24 Jun - 5 Jul 2024
10 days
KES 166,000 $2,200
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


What is Coaching and Mentoring? Mentoring is a relationship between an experienced person (Mentor) who is willing to share his/her knowledge, skills and expertise and an energized individual (Mentee) who is open & willing to learn and grow within a specific area/domain.

Whereas Coaching is unlocking and revealing a person’s potential to maximize their own performance. Coaching aims to develop and improve performance and establishes focus on the present rather than on the distant past or future.

What is the purpose of Coaching and Mentoring? Mentoring and Coaching is the guidance, direction given by a mentor or coach. A mentor influences the personal & professional growth of a mentee. Mentoring & Coaching helps people in becoming more effective at work and in personal life, learn new skills, develop greater confidence, and make better decisions for overall personal and professional growth. It also gives immense satisfaction to mentors & coaches and the opportunity to work on their own leadership style, communication skills and other critical behavioural/leadership competencies.

This Coaching & Mentoring Course by IRES will provide you with in-depth knowledge about various key aspects of Coaching & Mentoring so that you can design, develop & execute holistic coaching & mentoring process in your organization. It will also help in preparing yourself to become a better mentor or coach.


10 Days

Who Should Attend

  • HR Business Partners
  • HR Generalists
  • Human Resources Managers
  • HR Leaders
  • Talent Management Professionals
  • Organization Development (OD) Professionals
  • Learning and Development (L & D) Professionals
  • HR Consultants
  • CEOs
  • Line Managers
  • Organizational Leaders across industry

Course Level:

Course Objectives

At the end of this IRES training course, participants will learn:

  • Ability to attract and recruit talent in the marketplace
  • Improved productivity
  • Competent & Skilful Workforce by developing business-critical competencies which ensure business profits
  • Helps achieve succession planning goals by creating a larger pool of talented employees who are ready to take business-critical leadership positions
  • Enhance leadership and coaching skills in managers
  • Improved staff morale, performance and motivation among employees
  • Better knowledge sharing between various departments/functions
  • Foster diversity and inclusion
  • Improved employee engagement & satisfaction
  • Improved knowledge transfer to retain the practical experience and wisdom gained from long-term employees
  • Breakdown of “silo” mentality by broadening perspective and increasing collaboration across departments and levels
  • Broadens employee perspective by providing multiple avenues to learn, develop and contribute
  • Creates an open/inviting culture
  • Culture of continuous learning and development
  • Increased retention of business-critical talent
  • Increased level of stakeholder’s delight

Course Outline

Module 1: Basics of Coaching & Mentoring

  • What is Mentoring?
  • What is Coaching?
  • Difference between Mentoring & Coaching
  • Similarities between Mentoring & Coaching

Module 2: Benefits/Importance of Mentoring

  • Benefits of Mentoring for the mentee
  • Benefits of Mentoring for the mentor
  • Benefits of Mentoring for the organization

Module 3: Key Components of Mentoring Relationship

  • Managing the process
  • Contracting process
  • Forming a mentoring relationship
  • Ethics of mentoring
  • The Ongoing Mentoring Relationship
  • Reviewing and Ending the Mentoring Relationship
  • Feedback process

Module 4: Mentoring Techniques/Models

  • One on one mentoring
  • Group mentoring
  • Peer mentoring
  • Distance or E-mentoring
  • Reverse mentoring
  • Speed mentoring

Module 5: Various Qualities/Skills Needed to be a Good Mentor

  • Review of qualities required for becoming a successful mentor

Module 6: Various Qualities/Skills Needed to be a Good Mentee

  • Review of qualities required for becoming a successful mentee

Module 7: Mastering the Art of Mentoring 

  • Effective tips for mastering the art of mentoring

Module 8: Mentoring Program Best Practices

  • Review of various best practices followed in a mentoring program

Module 9:  Important Concepts in Coaching

  • Three “Levels of Listening”
  • ‘Coach Position’ – the mental and emotional attitude and approach of an effective coach
  • The Outcome Frame
  • Three brains
  • Managerial and Executive Coaching
  • 5 Solution Focused Principles
  • Open-Ended and Closed-Ended Questions
  • The Logical Levels Exploration
  • The Four Stages of Learning
  • Different Visualization Questions
  • The Values-Based Self-Image

Module 10:  Various Coaching Tools

  • Wheel of Life
  • The Urgent and Important Process
  • Short visualization method
  • Tri-Position Planning
  • The Four Gremlins
  • The Mentor’s Table
  • And many more

Module 11:  Various Types of Coaches

  • Executive Coach
  • Leadership Coach
  • Life Coach
  • Career Coach
  • Relationship Coach
  • Business Coach
  • Wellness Coach

Module 12:  Mistakes/Pitfalls to Avoid in Coaching

  • Review of various mistakes/pitfalls which should be avoided by the Coach during Coaching

Module 13:  ICF (International Coaching Federation) Core Competencies

  • Demonstrates Ethical Practice
  • Embodies a Coaching Mindset
  • Establishes and Maintains Agreements
  • Cultivates Trust & Safety
  • Maintains Presence
  • Listens Actively
  • Evokes Awareness
  • Facilitates Client Growth

Module 14: Measuring & Evaluating Mentoring/Coaching Program Success

  • Different methods/metrics to measure the effectiveness of mentoring/coaching programs

Related Courses

Course Administration Details:


The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected]/[email protected]

Mob: +254 715 077 817/+250789621067


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067

Mob: +254 792516000+254 792516010 , +250 789621067 ,or mail [email protected]/[email protected]


Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected]/[email protected]

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