Introduction
Business Process Analysis and Modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this training, participants will acquire the knowledge and skills to analyze and accurately model business processes at the enterprise level as well as the detailed workflow level.
In this training course, delegates will acquire the knowledge and skills to map and model business processes at enterprise level as well as detailed workflow level. This course also provides a step-by-step approach to effectively analyze processes to ensure that business process models accurately reflect reality and includes stakeholder requirements. The process approach is one of the most successful means to improve the operations of the company, improve competitiveness, increase efficiency, reduce costs and enhance customer and employee satisfaction.
Delegates will learn the Business Process Modelling Notation (BPMN). This is a widely used, open modelling standard that combines business-friendliness with the precision required to effectively implement and automate business processes. It is easy to understand and can be applied to all aspects of business process innovation.
This training seminar will highlight:
- The accurate description of business processes requires rigorous analysis
- Business process models provide a baseline from which to improve
- Analysis and modelling facilitates improvement through uncovering anomalies, redundancies and deficiencies
- Models provide the basis for studying and testing a process design and measuring process outcome
- Business process models transform ephemeral knowledge into a tangible business asset - reusable models that all can understand
- Models provide clear business process definitions for the effective operation of the business
Duration
5 Days
Who should attend?
- Business Managers
- Business Process Analysts
- Process Owners
- Business and Systems Analysts
- Information Technology Professionals
- BPM Project Leaders
- BPM Project Team Members and Quality Specialists
Course Level:
At the end of this training seminar, you will learn to:
- Understand business processes and their components
- Apply process analysis concepts and techniques
- Define processes using Business Process Modelling Notation (BPMN)
- Develop business process architecture
- Analyze process customer requirements
- Specify measures of business process performance
- Diagnose the health of a business process
- Use process improve techniques to transform business processes
Topics covered during the programme include:
Module 1: Understanding Business Processes
- Overview and Key Concepts.
- An Introduction to Business Processes.
- Types of Business Processes.
- Identifying and Naming Business Processes.
- How to Analyze the Components of a Business Processes?
- Business Processes Modelling Concepts.
Module 2: Developing Business Process Models using Business Process Modelling Notation (BPMN)
- An Introduction to Business Process Modelling Notation (BPMN).
- The Mechanics of Business Process Modelling.
- Modelling Business Processes Events.
- Representing Detailed Branching and Joining Logic.
- Business Processes Patterns.
- Modelling Processes using the Basic BPMN Elements.
Module 2: Advanced Process Modelling Using BPMN
- Extended BPMN Modelling Elements.
- Developing Hierarchical Diagrams.
- Using Pools and Lanes.
- Handling Process Exceptions.
Module 4: Analyzing Business Processes
- Introduction to Business Process Architecture.
- Identifying and Analyzing Process Customers and Gaps.
- Challenging Legacy Business Rules.
- Diagnosing Process Health.
- Process Performance Analysis.
- Identifying Process Enablers.
Module 5: Improving Business Processes Using Models
- Eliciting and Discovering Business Knowledge.
- Identifying Improvement Opportunities using Process Models.
- Moving from as-is to to-be Models.
- Describing Improvements using Process Models.
- Implementing Improved Processes.
- Choosing the Right Modelling Tool
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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