INTRODUCTION
This course will offer a wide range of strategies and tactics for achieving higher levels of performance from existing resources. It will systematically consider each of the stages of the KM cycle (vision and search, generation, acquisition, capture, transformation, transfer, application) and assess how they relate to the organizational performance.
It applies in all sectors of the economy including primary industries, manufacturing, technology and the service sector.
DURATION
5 Days
Course Level:
Course Objectives
- The main objective of this course is offer a wide range of strategies and tactics for achieving higher levels of performance from existing resources
- Identify new sources of technology and ideas
- Explore creativity, innovation and idea mapping
- Investigate the nature of communication throughout the organization
- Understand the nature of tangible and intangible assets
- Develop hard and soft skills to enhance Knowledge Management
- Develop a climate of trust in the organization
TOPICS COVERED
Module 1:Vision and Search
- Vision and gap analysis
- Identify new sources of technology and ideas
- Explore creativity, innovation and idea mapping
Module 2:Generation, Acquisition and Capture
- Investigate the nature of communication throughout the organization
- Understand the nature of tangible and intangible assets
- Protect and secure knowledge
- Use information and communication technologies to facilitate the Knowledge Management process
- Use customer relationship management processes to enhance strategic learning
- Use the supply chain as a source of innovation and creativity
Module 3:Transformation and Transfer
- Develop communities of practice
- Mine tacit / hidden skills and make them explicit so that they can be applied throughout the organization
- Develop hard and soft skills to enhance Knowledge Management
- Develop a climate of trust in the organization
Module 4:Application
- Develop a checklist which can be used to assess the extent and quality of knowledge management within your organization
- Develop individual, group and organizational Knowledge Management strategies
- Develop a Knowledge Management framework to be implemented in your organization
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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