Introduction
This course will equip you with the skills and knowledge necessary to handle difficult disputes effectively hence strengthening the bond in the workplace. It will help you analyze the root causes and undercurrents of conflict and ways to transform disputes through rational and practical meditation techniques. It enhances people’s ability to find solutions to challenging problems without creating further conflict.
Alternative Dispute Resolution is the tool used by mediators to resolve conflicts. This course will help you to resolve conflict by cultivating cooperation and understanding. It is the best course for protecting relationships while solving the problem.
Duration
5 Days
Who Should Attend:
APC Candidates, Quantity Surveyors, Trainees, Building Surveyors, Planners, Engineers, Architects, Commercial Managers, Contract Managers, Sole Practitioner
Course Level:
Course Objectives
At the end of this IRES training course, participants will learn:
- A background understanding of Alternative Dispute Resolution.
- An understanding of how Alternative Dispute Resolution can support dispute cases.
- The ability to describe the processes and procedures of Alternative Dispute Resolution.
- Explain the key principles and values underpinning alternative non-litigation processes of dispute resolution
- Outline the key alternative dispute resolution processes and the procedures involved in each method.
- In a given situation identify the most appropriate alternative dispute resolution process and illustrate how the process would be carried out.
- Explain the key principles and values underpinning alternative non-litigation processes of dispute resolution.
- Outline the key alternative dispute resolution processes and the procedures involved in each method.
Course Outline
Module 1: Understanding Conflict
- Understanding Conflict
- Causes and Outcomes of Conflict
- Conflict Management
Module 2: Managing Negotiations
- The Five Stages of Negotiation
- Negotiation Strategies and Avoiding Common Mistakes
- Third-Party Negotiations
- Ethical and Cross-Cultural Negotiations
- Negotiation Tips
Module 3: Introduction to Alternative Dispute Resolution
- Introduction to Alternative Dispute Resolution (ADR)
- Understand the Key processes in the ADR spectrum
- Define the key ADR processes
- Outline the Rationale for ADR Procedures
- Understand when to apply the process to a dispute
- Preparing for ADR - Questions, Support, and Roles
- Preparing for ADR - Confidentiality, Standards, and Feedback
Module 4: Methods of Alternate Dispute Resolution
- Negotiation: Definition of Negotiation, Approaches to Negotiation, Negotiation and the Court Process, Ethical Issues and Negotiation
- Mediation: Definition of Mediation, Approaches to Mediation, Mediation and the Court Process, Ethical Issues and Mediation
- Arbitration: Introduction to the Arbitration Process, The Arbitration Agreement, Stay of Proceedings, Constitution the Arbitral Tribunal, Matters of Jurisdiction, Remuneration of Arbitrators, Conduct of Proceedings and Powers of the Tribunal, The Award and Termination of Proceedings, Recourse to the High Court, Recognition and Enforcement of the Award,
- Uncommon Methods of ADR: Traditional Dispute Resolution Methods, Online Dispute Resolution
- Public Policy, Legislation, and Alternative Dispute Resolution
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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