Alternative Dispute Resolution Course


Course Cover

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


Introduction

This course will equip you with the skills and knowledge necessary to handle difficult disputes effectively hence strengthening the bond in the workplace. It will help you analyze the root causes and undercurrents of conflict and ways to transform disputes through rational and practical meditation techniques. It enhances people’s ability to find solutions to challenging problems without creating further conflict.

Alternative Dispute Resolution is the tool used by mediators to resolve conflicts. This course will help you to resolve conflict by cultivating cooperation and understanding. It is the best course for protecting relationships while solving the problem.

Duration

5 Days

Who Should Attend:

APC Candidates, Quantity Surveyors, Trainees, Building Surveyors, Planners, Engineers, Architects, Commercial Managers, Contract Managers, Sole Practitioner


Course Level:

Course Objectives

At the end of this IRES training course, participants will learn:

  • A background understanding of Alternative Dispute Resolution.
  • An understanding of how Alternative Dispute Resolution can support dispute cases.
  • The ability to describe the processes and procedures of Alternative Dispute Resolution.
  • Explain the key principles and values underpinning alternative non-litigation processes of dispute resolution
  • Outline the key alternative dispute resolution processes and the procedures involved in each method.
  • In a given situation identify the most appropriate alternative dispute resolution process and illustrate how the process would be carried out.
  • Explain the key principles and values underpinning alternative non-litigation processes of dispute resolution.
  • Outline the key alternative dispute resolution processes and the procedures involved in each method.

Course Outline

Module 1: Understanding Conflict

  • Understanding Conflict
  • Causes and Outcomes of Conflict
  • Conflict Management

Module 2: Managing Negotiations

  • The Five Stages of Negotiation
  • Negotiation Strategies and Avoiding Common Mistakes
  • Third-Party Negotiations
  • Ethical and Cross-Cultural Negotiations
  • Negotiation Tips

Module 3: Introduction to Alternative Dispute Resolution

  • Introduction to Alternative Dispute Resolution (ADR)
  • Understand the Key processes in the ADR spectrum
  • Define the key ADR processes
  • Outline the Rationale for ADR Procedures
  • Understand when to apply the process to a dispute
  • Preparing for ADR - Questions, Support, and Roles
  • Preparing for ADR - Confidentiality, Standards, and Feedback

Module 4: Methods of Alternate Dispute Resolution

  • Negotiation: Definition of Negotiation, Approaches to Negotiation, Negotiation and the Court Process, Ethical Issues and Negotiation
  • Mediation: Definition of Mediation, Approaches to Mediation, Mediation and the Court Process, Ethical Issues and Mediation
  • Arbitration: Introduction to the Arbitration Process, The Arbitration Agreement, Stay of Proceedings, Constitution the Arbitral Tribunal, Matters of Jurisdiction, Remuneration of Arbitrators, Conduct of Proceedings and Powers of the Tribunal, The Award and Termination of Proceedings, Recourse to the High Court, Recognition and Enforcement of the Award,
  • Uncommon Methods of ADR: Traditional Dispute Resolution Methods, Online Dispute Resolution
  • Public Policy, Legislation, and Alternative Dispute Resolution

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Course Administration Details:

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817

Tel: 020 211 3814

TAILOR- MADE

This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training center or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814 or mail [email protected]

PAYMENT

Payment should be transferred to IRES account through bank before the course start date.

Send proof of payment to [email protected]


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