Advanced management skills seminar for executive assistants/personal assistants and administrative assistants Course


INTRODUCTION

Executive assistant profession is a support one requiring secretarial as well as managerial and administrative skills. It is a profession demanding ethical or moral conduct where one has to display positive attitude towards executives and other stakeholders. The profession requires continuous self-development on mental and physical orderliness.

Duration

5 days

Target Group:

 Personal Assistants, Executive Assistants, Administrative Assistants, Office Managers, Supervisors and Senior Secretaries. Others in charge of sections can attend and will benefit from the seminar.

Course Objectives

  • Perform their duties more confidently, efficiently and effectively.
  • Take more responsibilities and hence prepare for promotion to higher levels.
  • Become strong members of the management teams.

Course Outline 

  • The principles and practice and management - advanced level
  • The role and responsibilities of Personal Assistants/Administrative Assistants
  • Professional behavior
  • Essential qualities for success
  • Professional skills for Personal Assistants/Administrative Assistants
  • Technical
  • Human
  • Administrative
  • Interpersonal communication skills
  • Effective teach building and leadership
  • Effective report writing skills
  • How to arrange meetings and take minutes?
  • Motivation and influencing skills
  • Public relations and customer care
  • Effective negotiation skills
  • Stress management

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.

IRES

Enroll to In-Person (Face to Face)

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

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IRES

Enroll for a Virtual Zoom Class

Join a scheduled class with a live instructor and other delegates.

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IRES

Enroll for Online Self-paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

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Benefits of Taking a Course at IRES

LEARN

Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.

NETWORK

Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.

GROW

Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.

Who else has taken this course?


# Job Title Organisation Country
1 Administrator Bank of Uganda (BoU) Uganda
2 Bank of Uganda (BoU) Uganda
3 Personal Assistant The Nairobi Hospital Kenya
4 Administrator Bank of Uganda (BoU) Uganda
5 Office Admini KENYA RURAL ROADS AUTHORITY Kenya