Course Overview
This advanced 5-day seminar by IRES empowers executive assistants, personal assistants, and administrative professionals with high-level management and leadership skills. Participants will master team building, effective communication, and strategic office management to support executives and drive organizational success. Through interactive training, you’ll develop the confidence and expertise needed for senior administrative roles and career advancement.
Course Duration
5 Days
Target Audience
- Executive assistants and personal assistants
- Administrative assistants and senior secretaries
- Office managers and supervisors of administrative teams
- Professionals in charge of sections seeking advanced skills
Organizational Impact
- Enhanced executive support through advanced management skills
- Improved office efficiency and team collaboration
- Strengthened stakeholder relationships and communication
- Increased organizational productivity with effective leadership
Personal Impact
- Mastery of advanced administrative and leadership skills
- Enhanced career prospects in senior administrative roles
- Increased confidence in managing teams and responsibilities
- Improved interpersonal and stress management abilities
Course Level:
Course Objectives
- Apply advanced management principles to administrative roles
- Lead and motivate teams with confidence and professionalism
- Master interpersonal communication and negotiation skills
- Write effective reports and manage high-level meetings
- Develop strategies for career progression and stress management
Course Outline
Module 1: Advanced Management Principles
- Understanding advanced management principles and practices
- Defining the role and responsibilities of executive assistants
- Exhibiting professional behavior and essential qualities for success
- Aligning administrative tasks with organizational goals
- Case Study: Analyze a management scenario for an executive assistant
Module 2: Team Building and Leadership
- Techniques for effective team building and leadership
- Motivating and influencing administrative teams
- Managing team dynamics and fostering collaboration
- Applying leadership strategies in high-pressure environments
- Case Study: Develop a team leadership plan
Module 3: Communication and Negotiation
- Mastering advanced interpersonal communication skills
- Applying effective negotiation techniques in administrative roles
- Building relationships with executives, clients, and stakeholders
- Enhancing public relations and customer care skills
- Case Study: Negotiate a workplace agreement
Module 4: Report Writing and Meeting Management
- Writing clear, concise, and professional reports
- Arranging and managing high-level meetings
- Taking accurate minutes and ensuring follow-up actions
- Using technology to streamline meeting processes
- Case Study: Draft a report and meeting agenda
Module 5: Stress Management and Career Development
- Implementing stress management techniques for well-being
- Developing strategies for career progression
- Building a personal brand as an administrative leader
- Creating action plans for continuous improvement
- Case Study: Design a personal career development plan
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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