Introduction

This training course examines learning from failures and techniques for decision analysis with emphasis on the use of advanced risk, reliability and operational research techniques and applying them to cases of major failures and disasters.

The idea of the training course is to look at Learning from Failures. This will be through examining known and topical cases, as well as cases related to the particular own experience of the delegates. This will be based on the analysis of reported disasters with the aim of exploring techniques that can help us to understand the root causes of why those incidents occurred and how such crises unfold over time and hence how can we learn generic lessons from those disasters.   

Who should attend?

This training course is highly recommended for all Operations, Maintenance, Reliability, Engineering and Technical Support staff. Also, this course is applicable to any person actively involved or contemplating safety, performance measurement, improvement and/or quality and reliability related activities.

This training course is suitable to a wide range of professionals but will greatly benefit:

• Operations & Process Professionals
• Reliability & Safety Professionals
• Other professionals involved in process improvement

Duration

10 Days

COURSE LEVEL: Intermediate

Module One: Safety Systems and Risk Management

• Safety first
• Learning from failures
• Analyzing near misses, incidents & accidents
• Taxonomy of theories
• Nature of High Reliability Organisations (HRO)
• Risk assessment, Choice of case studies and types of recommendations 

 Module Two: Continuity of Operations – Plant Systems Reliability

• Coping with risks, and defining reliability and resilience
• Reliability Centered Maintenance (RCM) techniques
• Failure Modes and Effect Analysis (FMEA)
• Risk Priority Number (RPN) and Iso Critical Curves
• Fault Tree Analysis (FTA), Reliability Blok Diagram (RBD), and Reliability Cantered Maintenance (RCM)
• Practical examples and case studies 

Module Three: A-Z of Disastrous Case Studies from Natural, Aviation, Marine and Space Industries

• Hurricane Katrina Disaster (Natural Disasters and Evacuations)
• NASA’s Challenger Disaster (Space Industry)
• NASA’s Space Shuttle Columbia Disaster (Space Industry)
• Titanic – The Unsinkable ship that sank (Ships Industry)
• Exxon Valdez – Oil Spill Disaster
• Small Groups presentations

Module Four: Case Studies from High Reliability Organizations (HROs): Process Industry and Oil and Gas

• Cases and generic lesson learned from Process industry: Bhopal Disaster (Petrochemical Industry in India)
• Case and generic lesson learned from Oil and Gas industry:  Piper Alpha Disaster (Offshore Oil & Gas Industry)
• BP Deep Water Horizon (Offshore Oil & Gas Industry)
• BP Texas City Incident (Chemical and Process Industry)
• Small Groups Presentations
• Generic Lessons

Module Five: Case Studies from High Reliability Organizations (HROs): Nuclear Power Generation Industry

• Case and generic lesson learned from Nuclear industry: Chernobyl Disaster (Nuclear Industry)
• Fukushima Disaster (Nuclear Industry)
• Group work and group presentations
• Organizational Resilience and Learning from Failures and Success
• Action Plans 

Module Six: Why there is a need for Advanced Risk, Reliability and Safety Management Techniques?

• What is Risk, and Hazard?
• Advantages and Disadvantages of Risk Management
•  Proactive Vs Reactive Altitudes towards Risk
• Qualitative and Quantitative Risk Analysis
• What is Reliability Engineering?
• Choice of Models and Existing Assumptions 

Module Seven: The Concept of Generic Lessons & Benchmarking

• Attributes of the generic lessons
• Best practice of learning from failures from different industries
• Best practice can be learned from worst practice
• The ten generic lessons and the three underpinning factors
• What is benchmarking? History of benchmarking
• Different methods of benchmarking and how they relate to each other

Module Eight: A Framework of Learning and Unlearning Excellence

• Adaptive organizational learning
• Routine dynamics
• The Decision-Making Grid (DMG) model
• The Jack-knife Diagram (JKD) for assessing failures
• A framework for analyzing near-misses and failures
• High severity with low frequency versus high severity with high frequency 

Module Nine: Other Frameworks/Models of Learning from Incidents

• The FRAM Model
• The Three Loops Learning Framework.
• The AcciMap Model
• Attributes of Organisational Crises
• Small Groups Activities
• Groups Presentations

Module Ten:  Towards Achieving Organisational Excellence

• A framework for Benchmarking of Resilience
• Towards an Operational Excellence Award
• Small Groups Activities
• Group Projects and Presentations
• Rap up, Reflection, and Personal and Organizations Plans

Course Administration Details:

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Institute (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mob: +254 792516000, +254 792516010 or mail [email protected]/[email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before the start of the course.

Send proof of payment to [email protected]

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